You are entitled to request a return within 14 days after you, or a third party named by you, received the tyres. Please send an email to firstname.lastname@example.org with your name, order number and reason for return in order to request an RMA number.
Only unused tyres that have not been mounted are eligible for return. We do not offer returns for simply change of mind or wrongly ordered products. In case of a return, we will ensure the tyres are picked up at the address specified by the customer.
If we have come to an agreement on return for an order that was due to a customers fault, a 15% restocking fee will apply (15% of total order value) and the customer is in charge of the return fee.